Cancellations and Reactivations
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
How do I cancel my account?
Open the “Access Your Account” email from us in your inbox
Click the “Access account” button from your email
Once your Because Account loads, click “My Account” on the left hand navigation menu
Scroll down to the bottom of the page and click “Cancel Plan”
How can I reactivate my account?
Email us at firstname.lastname@example.org, or give us a call at 855-231-6622 and we would be happy to help. Please be sure to advise us of your name and email address so we can best assist you.